The ever increasing upsell screens and 'are you sure' screens when you say no have made me continually question if I want to keep using them but here I am. Gripe So like many fine folks here, I have used TurboTax for a while.

My neighbor didnt even get his done until three days after they started accepting them with H and R block guess what he didnt have any trouble and hes already got his return. TurboTax Customer Service Is The Worst: My Experience. By accessing and using this page you agree to the Website Terms of Service. If you update your email address, you will need to confirm the change from the new email. Our Colorado-based support team is here to help. we strive to provide the kind of exceptional service that we would want to experience ourselves. And i would almost guarantee they didnt turn it in last year because i didnt have to pay. TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Weve noticed that someone attempted to fill out a tax return using your information with a different account. Click here to access customer support and to find out where to direct general inquiries. They should be ashamed i think they was just letting **bleep** go wrong so they could get rich honey you aint gonna get rich off me and im gonna check in on this with the BBB so now i think my 1800.00 check is being held for ransom. Im not paying 50 more dollars i shouldnt have to pay 130.00 but please dont be so greedy i did half the work on the taxes your guys couldnt get it for me last year and ive had to fix it this year and here you are wanting more money i havent even got to look at it yet. I almost hit the floor i said mam this is for the stimulous check i normally dont file taxes i dont make 5000.00 a year. Im waiting im waiting and waiting finally turbo tax emails me last night saying oh your federal is waiting on you you have to file a state tax now and that will be 50.00 more dollars. I fixed it they sent it back to the irs and what do you know it was accepted this time.

Ok they started they coud pull this or that and get it but more money. This is how good turbo tax is they let me efile my taxes without the pin on it from last year you know they surely know to check for that.irs sends them back unaccepted. Our TurboTax and Turbo teams are headquartered in sunny San Diego. I also had mine taxes turned in a couple days before the irs was gonna except them. Customer Service & Support Executive Finance. So they charged me a 130.00 for fed i never filed state shouldnt have to never did before. Well i thought id use them again this year since they knew my situation of not getting them last year. So i filed with turbo tax last year since i didnt have to pay last year thats probally why i never received either stimulous.check. Let me tell you, i dont make 5000.00 a year so i usually dont file taxes i did last year so i could get the stimulous check cause i moved states since i had last filed. Guys if you want to get any money at all run as fast as you can to H and R Block. I need to file and put this on the complaint board.

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